WINDWISE BOOKING CONDITIONS
We are a very small business and always seek to do our best to make your windsurfing experience a great one.
We often have to pay upfront for some of our service providers, hotels, centres etc and require deposits to secure your place.
Here’s our booking conditions.
Terms & Conditions
WINDWISE will do their best to ensure your safety and enjoyment on the water. There will be times when you’re being coached individually and in a group. There will also be times when you are freesailng by yourself, just like a regular windsurfing holiday-resort. Rescue cover is provided by the designated windsurfing centre that we use. You will sign an agreement with the windsurfing centre and agree to comply by their hire rules and sailing regulations.
Windsurfing is, potentially, a dangerous sport and you must agree to sail in a responsible manner and in the designated areas outlined to you in resort. Plus let us know if you have any medical needs that we should know about.
In the event that Simon Bornhoft is not able to make the clinic/holiday or course due to illness or unforeseen circumstances, your WINDWISE booking and holiday are still valid and the course/holiday/adventure will still go ahead and another Windwise coach will be provided for you.
*It is compulsory that you have third party windsurfing insurance for the duration of the course*
*It is highly recommended to take out holiday insurance in case you have to cancel your holiday for any reason*
*Any disputes between Simon Bornhoft Windwise and it’s clients will be governed by UK law*.
* WINDWISE BALANCE PAYMENTS FOR ALL HOLIDAYS MUST BE MADE 12 WEEKS PRIOR TO DEPARTURE*
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Holiday Cancellation & Refund Policy
Being a small operation we have to pre-pay hotels and centres to get rates, plus there are associated costs for putting these courses on overseas. So if for any unforeseen reason you’re unable to attend the clinic or experience holiday cancellation, airline cancellation, personal health issues, injury or any other personal reason or unforeseen circumstances that prevent you from joining the course, you will still be required to pay for your holiday. You can transfer your place to another person, but if you need to cancel and cannot find a replacement we will offer compensation under the following guidelines.
** If Holiday is cancelled within 3 months before departure a full refund is possible.
(If we have pre-paid for a particular hotel or centre in your name that doesn’t offer refunds them, then this amount will still be due)
Loss of full deposit if holiday is cancelled 2 months prior to departure.
75% of holiday cost is still due if holiday is cancelled within 8-6 weeks before departure.
100% of holiday cost is due if holiday is cancelled within 6 weeks before departure.
If you have any questions about your booking, please contact us at info@windwise.net or +44 7764574201
Thank you for booking with Windwise, Simon Bornhoft